The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
May 5, 2022
A PMP Workshop on Understanding the Impact of Customer Retention & How to Take Action Towards Growth
We all want to grow in sales and scale our businesses. But we’ve got to keep in mind that with increased sales comes increased client churn risk. In PMP’s workshop, “New Season, New Cancels,” representatives from various Anticimex divisions take a deep dive into the impact of customer retention as well as how to implement strategies for improving the overall customer experience.
April 27, 2022
As the temperatures start to rise and the sun shines a little bit brighter, businesses in the pest control and lawn care industries know that it's officially the busy season. People are starting to come out of their winter hibernations and that means sales inquiries, customer calls, emails and messages are beginning to skyrocket.
March 23, 2022
As technology advances, so does the way we communicate. With automation comes change, and with change comes adaptation. The way we do things today is not the way they were done a decade ago or even a year ago.
March 4, 2022
Partnering with an answering service or call center can be a great way for your pest or lawn care business to stay organized, capture more leads and maintain productivity. But what’s the difference between these two services, and how do you know which is right for you?
February 3, 2022
As the economy continues to improve, the labor market is getting tighter and tighter. This has led to a shortage of qualified employees in many industries, including pest control and lawn care. Almost everyone is raising prices by 10-15% to accommodate for the increased cost of labor and technology.
December 21, 2021
How to build, manage, and motivate a sales team that not only performs at a high level, but delivers on your company’s brand promise with every interaction.
September 29, 2021
This week, PestPac and Slingshot hosted a webinar demonstrating the most effective ways for pest control companies to stop missing calls and start capturing more leads with Slingshot’s modern sales and customer support contact center.
September 23, 2021
PCT hosted a webinar sponsored by Slingshot with industry growth expert Andrew Barrows, Chief Strategy Officer at Greenix and Scott Steckel, Director of Strategic Development at Plunkett's Pest Control. Together with Chris Brasher, Chief Revenue Officer and Chief Marketing Officer at Slingshot, the three spoke to strategies to balance sales and service during the current labor crisis.
September 1, 2021
weather the labor shortage storm through investing in their employees, “When we hire someone, I hope that from the moment they start with us to whenever they leave or if they’re still with us years down the road, they're just a better version of what they were before and the experience that they had with us has helped them do that,” explains Bergeron.
Want to stop losing leads AND start winning customers?
Fill out the form below to schedule a Demo or give us a call at 800-514-7360!
