The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent

April 24, 2023

Discover how Josh Wise, owner of Grassroots Turf, revolutionized his lawn care business using Slingshot.

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customer success banner for velvet green

January 26, 2023

Slingshot and RealGreen representatives had the exciting opportunity to meet with Tom Johnson of Velvet Green to discuss the company’s experience with RealGreen’s Service Assistant 5 and, more recently, Slingshot. [...]

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customer success story canton

January 11, 2023

There’s nothing better than hearing real, live feedback from customers. We were excited to sit with Canton’s President and Owner, Tim McWhirter Jr., and Office Manager, Jenniffer Baggett, to hear [...]

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September 23, 2022

How Brandon Rushing Uses Slingshot to Stay Ahead

When Rushing realized how much time his team was spending checking voicemails and missed calls, he realized that they were missing out on too many new leads and opportunities. That’s when he discovered Slingshot, and it has exceeded his expectations—here are the top five reasons why: 

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June 29, 2022

Anytime Pest Elimination Improves Their Work-Life Balance

Anytime Pest Elimination has been helping customers rid their properties of pests since 2012. They have a long-standing reputation for eliminating and resolving stubborn infestations quickly and efficiently and are committed to finding solutions that fit their customers' budgets.

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September 1, 2021

Frontline Expands With a Focus on People and Smart Partnerships

weather the labor shortage storm through investing in their employees, “When we hire someone, I hope that from the moment they start with us to whenever they leave or if they’re still with us years down the road, they're just a better version of what they were before and the experience that they had with us has helped them do that,” explains Bergeron.

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Lawn Care Voicemail Solution

April 2, 2021

Brandon Rushing Lawn and Garden Care: Starting Each Morning Ahead of the Game

After voicing his frustration with voicemail and lost leads to a friend in the lawn care industry, Brandon was referred to Slingshot. A 24/7 sales and customer support service for lawn care professionals, Slingshot offered a solution to the voicemail dilemma.

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Rose Pest Control Client Story

December 2, 2020

“We tweaked and molded processes as we went along. It was a wholesale change from what we’d been doing for eons. From the point of call to the point of first service used to take up to a week, now we’ve got that down to the same day or next day. Slingshot shifted our perspective on that,” recounts Welsh.

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Client Story Certus Slingshot

November 2, 2020

Certus: Evolving to the Top

Because Slingshot agents are available after hours, weekends and during times of overflow, Certus did not miss a single call or inquiry during the onset of the pandemic. They were able to continue managing the growth of the business, even when not in the office. Coker says her team plans to continue using Slingshot’s support for busy seasons and on weekends, as well as for unexpected crises or power outages. “With Slingshot,” she says, “You’re always covered, no matter what is happening at your physical location.”

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