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Who’s laughing now?

Lessons from Blockbuster’s downfall   On a spring day in 2000, Reed Hastings strolled into the Dallas headquarters of Blockbuster Entertainment, LLC. Hastings, founder of an upstart entertainment company, had a simple proposition for the video distribution giant. His company, Netflix, would manage Blockbuster’s online offering, while Blockbuster would introduce Netflix in its 9,000 brick-and-mortar […]