The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent
plumbing services

May 22, 2025

How to Align Your Plumbing Customer Services with Your CRM Model

For plumbing business owners, tapping into the right tools and strategies is crucial for sustainable growth. One strategy that has changed the game is aligning plumbing customer service with your [...]

Read More
Home Services Customer Service Rep

May 22, 2025

What is BPO and is it Right for Your Home Services Business?

Look for a third party service that can work as an extension of your team. This means you’re in control when it comes to when and how much support you need from them. Slingshot, is able to provide full coverage sales and customer service for their clients. However, they also provide different coverage options that can be customized.

Read More
home services

April 30, 2025

How AR Management Services Improve ROI for Home Service Companies 

Managing accounts receivable (AR) is a critical but often overlooked aspect of running a successful home service business. Whether you’re a pest control specialist, an HVAC technician, or a lawn [...]

Read More
pest control sales

April 30, 2025

7 Tried and True Strategies for Pest Control Sales 

While pest control sometimes gets a bad reputation, the truth is, many people are looking for your services. Your challenge lies in turning them into customers. After hundreds of doors [...]

Read More
Upload Image...

April 10, 2025

Slingshot and Pronto BPO Announce Merger to Expand Business Solutions 

Guayacán Guatemala, Guatemala – Slingshot and Pronto BPO have announced a strategic merger that will combine the expertise and experience both companies have in the industry of business process outsourcing [...]

Read More
spam calls

April 10, 2025

7 Possible Reasons Your Company is Getting so Many Spam Calls 

Imagine you went to work today excited about new prospects. Your small business is growing, but you need more leads. Then, the phone rings. You pick it up quickly, hoping [...]

Read More

February 6, 2025

What Is a DNI and Why Should You Leverage It For Your Business?

Data is the key to success for any industry and any business—and when it comes to marketing, it’s a total game-changer! Knowing what makes your customers tick and building killer [...]

Read More

February 6, 2025

10 Reasons Autopay Can Increase Revenue for Your Service Business

There are many benefits of implementing autopay into your service business. By far, the biggest benefit is that it brings in more cash flow. When customers know that they can automatically pay their bill each month without having to worry about late fees or penalties, they are more likely to stick with your company and less likely to go elsewhere. That’s not the only reason though!

Read More
ar management

January 21, 2025

What is AR Management and How Can it Streamline Processes 

Accounts Receivable (AR) management may sound like just another mundane back-office task, but it’s truly the unsung hero of any successful business operation. Think of it as the fine art [...]

Read More

Want to stop losing leads AND start winning customers?

Fill out the form below to schedule a Demo or give us a call at 800-514-7360!

CSR Answering Phones