Your customers expect instant, accurate support. Your team expects tools that make that possible. Slingshot’s contact center tech platform powers every interaction with advanced routing, real-time dashboards, deep CRM integrations, and complete visibility into performance.
Today’s home service companies need a system that unifies calls, texts, chats, payments, and scheduling into one seamless workflow.
Slingshot gives you the foundation to operate like a modern, data-driven service brand:
Slingshot’s tech platform is engineered for home services and built to handle the complexity of dispatch, after-hours escalation, multi-location routing, and high-volume seasonal demand.
Route every call or message to the right agent or department instantly, whether it’s sales, billing, dispatch, membership, or support.
Urgent issues—HVAC outages, plumbing emergencies, pest infestations—trigger automatic on-call notifications via SMS, call, or app alerts.
Every interaction is recorded and transcribed for transparency, accountability, and faster coaching.
Managers get full visibility: SLA performance, handle times, booking rates, sentiment, and agent quality scoring—all in real time.
Encrypted data, permission controls, PCI-safe payment capture, and detailed audit logs keep your operations secure and compliant.
Slingshot’s contact center tech platform transforms support from a burden into a competitive advantage.
Send calls to the right branch or territory based on region, zip code, or service type.
Securely process card payments or deposits over the phone without exposing sensitive data.
Whether the job is urgent or scheduled, the correct tech receives the right information at the right time.
Measure which inbound and outbound campaigns drive conversions, revenue, and recurring customers.
Syncs with ServiceTitan, Housecall Pro, FieldEdge, Jobber, and more—so call notes, payments, customer history, and bookings all land in the right place.
“Meeting our customers in the channels that they’re using most and accustomed to is an important part of our strategy. After hours, we never miss a lead.”
Gui Bergeron
Frontline Pest
“Slingshot has made things very easy. I can dig into the data and know my service level, accuracy rate, and close rate all from Slingshot’s investment in technology and reporting.”
John Crouch
ABC Home and Commercial Services
“Onboarding and training seasonal staff is a pain, but as we’ve had to scaled up and down, Slingshot has provided that stop gap for us. For the convenience and the simplicity it’s the ultimate no brainer.”
Jared Borg
Green Pest Services
Your customers experience seamless service. Your team gets modern infrastructure that actually works.
Build a communication system that grows with your business. Slingshot’s contact center tech platform gives home service companies the routing, integrations, and reporting needed to deliver world-class customer experiences.
Request a Demo
