The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent

July 27, 2023

How to Analyze Your Reports for a Stronger Future

In this article, we'll go through how reports can impact CSR and sales teams, what you can do with the information you gather and how to implement changes based on your findings.

Read More

July 6, 2023

The Call Center Metrics That Matter Most 

Starting and running a call center is a challenging task. It's crucial to achieve certain metrics in order to be successful, however, it can be difficult to know which metrics are the most valuable to your organization. In this article, we list the most important call center performance metrics and explain why they’re critical to your success. Here we go!

Read More
slingshot blog july v1

June 28, 2023

Slingshot is proud to work with the digital marketing experts at Coalmarch. With a powerful combination of industry knowledge, data-driven strategy and cutting-edge creative, Coalmarch has been helping businesses generate [...]

Read More

May 8, 2023

Understand Your Buyer Persona to Achieve More Qualified Leads

Did you know that 70% of companies fail within a year of their opening? As a home service business owner, understanding your buyer persona minimizes the risk of your business being part of this awful statistic and is crucial to your success. 

Read More

April 24, 2023

Discover how Josh Wise, owner of Grassroots Turf, revolutionized his lawn care business using Slingshot.

Read More
ss blog april ebook abcs

March 31, 2023

As a service business owner, you know that your success relies heavily on your ability to sell your services and communicate effectively with your customers. Whether you’re a seasoned veteran [...]

Read More

March 22, 2023

Why Compassion is Critical for CSRs and Sales Reps

As a customer service representative (CSR) or sales representative, your primary responsibility is to engage with customers and provide them with the support they need. However, simply providing information or making a sale is not enough.

Read More

February 3, 2023

Why Service Providers That Prioritize Customer Experience See a 4-8% Increase in Revenue

Several discoveries show businesses that make customer service a top priority see massive increases in revenue. What’s the big secret to improving customer service for service providers, such as yourself, [...]

Read More
customer success banner for velvet green

January 26, 2023

Slingshot and RealGreen representatives had the exciting opportunity to meet with Tom Johnson of Velvet Green to discuss the company’s experience with RealGreen’s Service Assistant 5 and, more recently, Slingshot. [...]

Read More

Want to stop losing leads AND start winning customers?

Fill out the form below to schedule a Demo or give us a call at 800-514-7360!

CSR Answering Phones