The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
November 25, 2024
Are your employees overwhelmed by how much customer data they have to manage? Do you struggle with keeping track of customer interactions and sales opportunities? The obvious short-term solution would [...]
November 25, 2024
The holidays bring joy, laughter, cheer…and a huge influx of customer service requests. Luckily, with the right outsourced customer service company, you can simplify your holiday leads and enjoy a [...]
October 28, 2024
While email and chatbots have become common channels for customer service, inbound calls aren’t going away anytime soon. Larger companies often have generously staffed call centers and training programs to [...]
October 28, 2024
Every salesperson knows the pressure of making that first call. But what happens after that initial conversation? How can you turn simple sales calls into long-term relationships with the client? [...]
August 27, 2024
The ability to connect with customers is an important skill, especially during outbound sales calls. While every sales rep aspires to close deals, there may be moments when their approach [...]
August 27, 2024
Every interaction counts, which is why customers are more likely to stay loyal to companies that make them feel valued and heard. Imagine reaching out for help and having your [...]
July 27, 2023
In this article, we'll go through how reports can impact CSR and sales teams, what you can do with the information you gather and how to implement changes based on your findings.
June 28, 2023
Slingshot is proud to work with the digital marketing experts at Coalmarch. With a powerful combination of industry knowledge, data-driven strategy and cutting-edge creative, Coalmarch has been helping businesses generate [...]
May 8, 2023
Did you know that 70% of companies fail within a year of their opening? As a home service business owner, understanding your buyer persona minimizes the risk of your business being part of this awful statistic and is crucial to your success.
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