The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
February 6, 2025
Data is the key to success for any industry and any business—and when it comes to marketing, it’s a total game-changer! Knowing what makes your customers tick and building killer [...]
February 6, 2025
There are many benefits of implementing autopay into your service business. By far, the biggest benefit is that it brings in more cash flow. When customers know that they can automatically pay their bill each month without having to worry about late fees or penalties, they are more likely to stick with your company and less likely to go elsewhere. That’s not the only reason though!
January 21, 2025
Data shows that approximately 74% of people are likely to switch brands and companies if the buying process is too difficult. With your pest control company actively knocking on doors, it means you are present. Homeowners can ask any questions, get the information they need, and schedule service right then and there.
December 26, 2024
If you own a pest control or lawn care business, you're probably used to fielding angry customer calls. From late technicians and broken sprinkler heads to cockroach comebacks, some customers can become irate over just about anything under the right conditions.
November 25, 2024
Are your employees overwhelmed by how much customer data they have to manage? Do you struggle with keeping track of customer interactions and sales opportunities? The obvious short-term solution would [...]
November 25, 2024
The holidays bring joy, laughter, cheer…and a huge influx of customer service requests. Luckily, with the right outsourced customer service company, you can simplify your holiday leads and enjoy a [...]
October 28, 2024
While email and chatbots have become common channels for customer service, inbound calls aren’t going away anytime soon. Larger companies often have generously staffed call centers and training programs to [...]
October 28, 2024
Every salesperson knows the pressure of making that first call. But what happens after that initial conversation? How can you turn simple sales calls into long-term relationships with the client? [...]
August 27, 2024
The ability to connect with customers is an important skill, especially during outbound sales calls. While every sales rep aspires to close deals, there may be moments when their approach [...]
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