The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
November 12, 2024
As exhibitors at PestWorld 2024, Slingshot had an unforgettable time connecting with industry leaders, sharing insights, and showcasing our call center solutions for pest control businesses. This year, our booth [...]
October 28, 2024
While email and chatbots have become common channels for customer service, inbound calls aren’t going away anytime soon. Larger companies often have generously staffed call centers and training programs to [...]
October 28, 2024
Every salesperson knows the pressure of making that first call. But what happens after that initial conversation? How can you turn simple sales calls into long-term relationships with the client? [...]
October 3, 2024
Almost every website you visit these days has a chatbot ready to lend a helping hand, and for good reason. Not only do they provide a better customer experience, but [...]
October 3, 2024
A staggering 80 percent of transactions still rely on a simple phone call. Plus, nearly 90 percent of individuals whose calls go unanswered are unlikely to make any follow-up attempts. [...]
August 27, 2024
The ability to connect with customers is an important skill, especially during outbound sales calls. While every sales rep aspires to close deals, there may be moments when their approach [...]
August 27, 2024
Every interaction counts, which is why customers are more likely to stay loyal to companies that make them feel valued and heard. Imagine reaching out for help and having your [...]
July 30, 2024
We had an absolutely unforgettable time at the Mid-Atlantic event from July 24th-27th! The food was delicious, and we mingled with an amazing crowd, connecting with representatives from 126 Mid-Atlantic [...]
July 27, 2023
In this article, we'll go through how reports can impact CSR and sales teams, what you can do with the information you gather and how to implement changes based on your findings.
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