The Learning Spot

May 6, 2021

WorkWave Acquires Slingshot, Empowering Customers to Maximize Business Growth

WorkWave®, the leading provider of industry-changing software solutions that enable field service companies to reach their full potential, today announced its acquisition of Slingshot, the field service market leading provider of customer call center software, combined with outsourced sales, lead, and customer response services.

July 15, 2020

Slingshot Teams Up with Voice for Pest to Provide Pest Management Companies with Integrated Communications

With phone communications accounting for 70 to 90 percent of pest sales and customer transactions, PMPs can now combine inboxes within Slingshot and use the new “click-to-call” functionality and immediate Slingshot assignment for returning voicemails and missed or dropped calls. In addition, PMPs will be able to manage and track all calls, whether their customer speaks with them or Slingshot, with integrated custom reporting available through the Slingshot inbox.