The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

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Lawn Pest Call Scripts

October 28, 2024

While email and chatbots have become common channels for customer service, inbound calls aren’t going away anytime soon. Larger companies often have generously staffed call centers and training programs to [...]

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July 30, 2024

Exciting Highlights from the Mid-Atlantic Event!

We had an absolutely unforgettable time at the Mid-Atlantic event from July 24th-27th! The food was delicious, and we mingled with an amazing crowd, connecting with representatives from 126 Mid-Atlantic [...]

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March 4, 2022

Answering Service vs. Call Center: Which is Right for Your Pest or Lawn Business

Partnering with an answering service or call center can be a great way for your pest or lawn care business to stay organized, capture more leads and maintain productivity. But what’s the difference between these two services, and how do you know which is right for you?

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Lawn Care Fall/Winter

August 31, 2021

The Top 8 Lawn Care Services to Sell in the Fall/Winter

It's hard to believe, but summer is coming to end. And while many people are looking forward to the coming of crisp mornings and warmer wardrobes, for those in the lawn care industry fall’s arrival may be met with trepidation. As the temperatures begin to drop, the amount of work in this industry begins to drop too. You may find yourself asking a critical question: How do we sustain our businesses in the winter months?

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Lawn Labor Shortage

August 9, 2021

How to Make Money and Keep Customers Happy During a Labor Shortage

In this webinar hosted by Landscape Management, Jeffrey Scott, Landscape Management columnist and industry consultant, spoke to the challenges facing many landscape companies in regards to the current labor shortage. He, and his guest speakers, Ted Lucia, Chris Vadrani, and Taylor Olson, shared tips and strategies to recruit and retain employees while still running a profitable lawn and landscape business.

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WorkWave Real Green Acquisition

June 24, 2021

WorkWave Acquires Real Green Systems, Joining Together Two Leading Providers

“This acquisition is something rarely seen. It is two successful, fast-growing, market-leading companies coming together to create something truly special,” said David F. Giannetto, CEO of WorkWave.

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Lawn Pest CRM

June 23, 2021

How to Choose the Right Lawn or Pest Control CRM

Your new CRM needs to have the traditional functionalities of any system, but be fully optimized to handle everything related to marketing and communication. When you use a pest control software like PestPac, your company benefits from features that improve efficiency, drive more revenue, and improve customer satisfaction.

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Lawn care call center webinar

June 14, 2021

Keys To Solving Lawn Call Center Challenges With Overflow And After-Hours Support

In this webinar we explore the unique challenges of seasonality, lead response, and performance management for lawn care and landscape maintenance providers as well as the innovative solutions provided by Slingshot.

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Pest control boss

June 9, 2021

Are You A Good Boss? A Quiz for Pest Control and Lawn Care Owners

Whether you are preventing or removing potentially harmful insects, rodents, or reptiles from residential and commercial properties, or landscaping, maintaining turf, mowing lawns, or removing debris, you want to be a good boss and manage your resources well — particularly your human resources.

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