The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
February 4, 2021
The Speed-to-Lead presentation advised members of the lawn industry about innovative ways to measure and maximize the response time to leads in order to increase sales. Speed-to-lead has the potential to be a significant driver of conversion when executed correctly.
October 28, 2020
“Consumer expectations are growing every day. We are definitely in an on-demand economy,” Lester says. She talked about her two areas of focus regarding customer experience in this climate: sales and service. With sales, the key is meeting customers where they are and “Catching the buyer in the moment when they’re ready to buy. . . and if you’re not right there when they’re ready to buy, they’re going to move on and keep shopping,” Lester adds. For service, Lester explained that being nimble and able to serve the customer for all needs, big and small is key.
October 20, 2020
Slingshot will change the way pest control providers operate in the future. During the Slingshot Reveal on October 22, at 11am MT, we will unveil our plans for automation and system integration. [...]
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