The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
February 5, 2021
In November, we became the 7th-ranked Utah-based company on the esteemed Deloitte’s 2020 Technology Fast 500™ list. We also ranked among the top 300 companies in the country.
February 5, 2021
Hiring staff to answer calls can be expensive. There's salary to consider, plus the additional expenses that come with having full-time employees like hiring and training. At your peak times, you may be understaffed, leading to long hold times. But preparing for quiet swings in call volumes without underutilizing staff is incredibly difficult too. This is not to mention vacation and holiday requests, illnesses, and other scheduling issues that will affect your workforce and bottom line.
February 4, 2021
The Speed-to-Lead presentation advised members of the lawn industry about innovative ways to measure and maximize the response time to leads in order to increase sales. Speed-to-lead has the potential to be a significant driver of conversion when executed correctly.
February 2, 2021
Taylor Olson, founder at Slingshot and Andrew Barrows, Director of M&A at Environmental Pest Services lead this webinar to discuss what pest control owners can do to run a sustainable pest business.
January 18, 2021
From less than stellar time management, to scattered planning and budgeting, to a lack of appropriate consultation, there are many factors that can contribute to stress over managing your personal finances. Here are the most common mistakes and myths to avoid when running your small business:
January 15, 2021
A great strategy for selling annual services is to develop home maintenance subscription services. Subscription services lock your customers in and give you the opportunity to demonstrate the value of your regularly scheduled service. Once a customer has established a subscription with you, they are much less likely to switch providers if you are offering reliable service.
January 15, 2021
To build your business and secure its future, it is essential to develop pest control marketing for millennials. How can you attract millennials to your pest control services — and keep them? When marketing to millennials, pest control services should follow the five best practices below.
January 4, 2021
Customers tend to develop a deeper sense of commitment when they know they can have even their non-urgent questions answered promptly. An HVAC answering service ensures that your business has the manpower to make sure your customers feel well taken care of — and keep coming back.
December 16, 2020
Unlike other technology-enabled service providers that aren’t geared specifically toward home service businesses, Slingshot combines industry expertise with a fusion of service and software. The platform also integrates seamlessly with many CRMs and Slingshot CSRs are able to work within your CRM to provide real-time updates.
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