The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent

March 23, 2022

Customer Service Automations: How They Affect Customer Behavior and Your Business

As technology advances, so does the way we communicate. With automation comes change, and with change comes adaptation. The way we do things today is not the way they were done a decade ago or even a year ago.

Read More

March 4, 2022

Answering Service vs. Call Center: Which is Right for Your Pest or Lawn Business

Partnering with an answering service or call center can be a great way for your pest or lawn care business to stay organized, capture more leads and maintain productivity. But what’s the difference between these two services, and how do you know which is right for you?

Read More

February 3, 2022

4 Tips For Recruiting & Retaining Employees In 2022

As the economy continues to improve, the labor market is getting tighter and tighter. This has led to a shortage of qualified employees in many industries, including pest control and lawn care. Almost everyone is raising prices by 10-15% to accommodate for the increased cost of labor and technology. 

Read More
Sales and Marketing Master's Class

December 21, 2021

Sales and Marketing Master’s Class for Pest Control

How to build, manage, and motivate a sales team that not only performs at a high level, but delivers on your company’s brand promise with every interaction.

Read More
Webinar Capture More Leads

September 29, 2021

This week, PestPac and Slingshot hosted a webinar demonstrating the most effective ways for pest control companies to stop missing calls and start capturing more leads with Slingshot’s modern sales and customer support contact center.

Read More

September 23, 2021

How to Balance Growth in a Pest Labor Shortage

PCT hosted a webinar sponsored by Slingshot with industry growth expert Andrew Barrows, Chief Strategy Officer at Greenix and Scott Steckel, Director of Strategic Development at Plunkett's Pest Control. Together with Chris Brasher, Chief Revenue Officer and Chief Marketing Officer at Slingshot, the three spoke to strategies to balance sales and service during the current labor crisis.

Read More

September 1, 2021

Frontline Expands With a Focus on People and Smart Partnerships

weather the labor shortage storm through investing in their employees, “When we hire someone, I hope that from the moment they start with us to whenever they leave or if they’re still with us years down the road, they're just a better version of what they were before and the experience that they had with us has helped them do that,” explains Bergeron.

Read More
Lawn Care Fall/Winter

August 31, 2021

The Top 8 Lawn Care Services to Sell in the Fall/Winter

It's hard to believe, but summer is coming to end. And while many people are looking forward to the coming of crisp mornings and warmer wardrobes, for those in the lawn care industry fall’s arrival may be met with trepidation. As the temperatures begin to drop, the amount of work in this industry begins to drop too. You may find yourself asking a critical question: How do we sustain our businesses in the winter months?

Read More
Pest Control Increase Revenue

August 16, 2021

Last week PMP hosted a webinar sponsored by Slingshot with Dan Gordon, CPA, author, Pest Management Professional columnist, and founder of PCO Bookkeepers, as he revealed the secrets to improving efficiency, productivity, and revenue growth for pest control companies by measuring key performance indicators (KPIs) against other successful players in the industry.

Read More

Want to stop losing leads AND start winning customers?

Fill out the form below to schedule a Demo or give us a call at 800-514-7360!

CSR Answering Phones