The Learning Spot

July 16, 2021

How To Build A Winning Sales Culture

In this webinar hosted by PCT and Slingshot, Patrick Quigley, the owner and president of Sales Training by Design, highlighted strategies on how to create a winning sales culture.

December 16, 2020

5 Different Ways You Can Use Slingshot to Increase Sales Today

Unlike other technology-enabled service providers that aren’t geared specifically toward home service businesses, Slingshot combines industry expertise with a fusion of service and software. The platform also integrates seamlessly with many CRMs and Slingshot CSRs are able to work within your CRM to provide real-time updates.

December 9, 2020

What is BPO and is it Right for Your Home Services Business?

Look for a third party service that can work as an extension of your team. This means you’re in control when it comes to when and how much support you need from them. Slingshot, is able to provide full coverage sales and customer service for their clients. However, they also provide different coverage options that can be customized.

September 3, 2020

What Today’s Trends Mean for Home Services Providers

Modern technological advancements are changing consumer behavior and the sales process. Gone are the days of simple sales calls that come from customers looking you up in the phone book. [...]

August 13, 2020

The Value of 24/7 Sales and Support

Nowadays, consumers want friction-free interactions on flexible timeframes. That means they expect businesses to offer streamlined sales and customer service day and night, including the weekends. The expectation is a positive customer experience that never sleeps.

July 20, 2020

Slingshot and Anticimex Achieve 500%+ ROI with it’s 24/7 Lead and Customer Response Solutions

While it’s been three years since Anticimex began using Slingshot, utilization has doubled over the last 12 months and revenue through Slingshot has tripled, increasing ROI to over 500 percent and almost 10X in some locations. “We’re really excited with Slingshot’s partnership and the growth we’ve experienced. Their team has been efficient in helping us manage challenges with training and turnover. I can’t say enough about how they’ve been an excellent resource as a 24/7 contact center solution,” remarked Brian.

July 13, 2020

Voicemails Are Dead Leads! What Can You Do?

You work hard to market your home services business and bring in new leads. Interested consumers hear your catchy radio jingle, see the slick billboard that cost you a pretty [...]