Guayacán Guatemala, Guatemala – Slingshot and Pronto BPO have announced a strategic merger that will combine the expertise and experience both companies have in the industry of business process outsourcing (BPO). This merger will allow the new organization to become a force for good as it advances the mission of supporting small and medium-sized businesses.
The new organization will initially focus on serving businesses across the Continental United States, and it plans to expand to Europe soon after. Because of this merger, clients will have access to a wider range of business services, including software development, telemarketing, collections, accounts receivables, virtual assistants, paralegal services, bookkeeping, and tech support. These services will supplement the current customer service, sales, and order-taking solutions.
The merger is set to be officially announced during Q2, marking the advent of the new organization. Both companies are eager to combine their visions of innovation and customer-centric solutions to provide better support and expertise to new and existing clients.
This merger paves the way for a fantastic customer experience and introduces an opportunity for businesses to streamline operations through a trusted, reliable partner in the BPO industry.
About Slingshot:
Slingshot provides 24/7 answering services and customer support for home service industries like pest control and lawn care. They handle everything from calls to chats and help businesses get qualified leads. Their services include sales, customer support, and AR management, and are designed to make these areas a seamless part of your business.
About ProntoBPO:
Pronto BPO is a contact center and champion in Business Process Outsourcing. They have locations in Guatemala, El Salvador, Honduras, and the USA. They are experts in customer service, sales, technical support, and back-office solutions. They provide high-quality service and results for industries like telecommunications, healthcare, and e-commerce.
For any questions or concerns, don’t hesitate to contact our team as we transition.
