The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

Smiling Home Services Customer Support Agent
woman in office cold calling

July 21, 2025

What Is Cold Calling? Everything You Need to Know

Cold calling: it’s one of the oldest (and most misunderstood) sales tactics in the book. For some, it conjures up images of pushy telemarketers and endless rejection. For others, it’s [...]

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pest control sales

April 30, 2025

7 Tried and True Strategies for Pest Control Sales 

While pest control sometimes gets a bad reputation, the truth is, many people are looking for your services. Your challenge lies in turning them into customers. After hundreds of doors [...]

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Sales support help.

December 26, 2024

5 Sales Support Strategies for Pest Control Companies

The pest control market is getting crowded, so it’s more important than ever to stand out. Offering great services is as important as ever, but the biggest game-changer is actually [...]

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PestWorld 2024

November 12, 2024

As exhibitors at PestWorld 2024, Slingshot had an unforgettable time connecting with industry leaders, sharing insights, and showcasing our call center solutions for pest control businesses. This year, our booth [...]

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Customer service AI.

October 3, 2024

7 Benefits of Integrating Chatbot Agents into Your CRM

Almost every website you visit these days has a chatbot ready to lend a helping hand, and for good reason. Not only do they provide a better customer experience, but [...]

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Call center

October 3, 2024

How Going to Voicemail Can Cost You 80% of Your Clients

A staggering 80 percent of transactions still rely on a simple phone call. Plus, nearly 90 percent of individuals whose calls go unanswered are unlikely to make any follow-up attempts. [...]

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