The Learning Spot
Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.
April 12, 2021
There are many ways to implement automation in creating more efficiency in your customer communications and lowering abandoned calls. Upgrading phone systems to prioritize leads based on their requests and getting sales calls to a live agent quickly, can reduce wait times keeping customers on the call.
April 7, 2021
Standard business hours ended with the advent of the internet. Today’s consumers expect 24/7 accessibility from businesses large and small. Adding after-hours availability can help elevate your business across the board—ensuring that you’re not missing out on a new opportunity due to timing.
April 5, 2021
Simplicity is key when determining which services to offer your customers. Keep in mind the season, your service location, and the market, then create relevant uncomplicated packages for quick sales and satisfied customers.
February 2, 2021
Taylor Olson, founder at Slingshot and Andrew Barrows, Director of M&A at Environmental Pest Services lead this webinar to discuss what pest control owners can do to run a sustainable pest business.
November 1, 2020
Surprisingly, only 20% of unanswered calls result in voicemails. The rest become dead leads. People don’t want to leave a message and wait around to see if your business can help them or not. They want their problems solved right away. Instead of leaving a voicemail, most of today’s consumers will simply call the next service provider from an endless list of businesses.
September 3, 2020
Modern technological advancements are changing consumer behavior and the sales process. Gone are the days of simple sales calls that come from customers looking you up in the phone book. [...]
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