The Learning Spot

Articles, news, client stories, event recaps, and more. Check here to learn what's new and what's next in the home services industry.

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October 28, 2024

Your Guide to Turning Sales Calls Into Long-Term Clients

Every salesperson knows the pressure of making that first call. But what happens after that initial conversation? How can you turn simple sales calls into long-term relationships with the client? [...]

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October 3, 2024

How Going to Voicemail Can Cost You 80% of Your Clients

A staggering 80 percent of transactions still rely on a simple phone call. Plus, nearly 90 percent of individuals whose calls go unanswered are unlikely to make any follow-up attempts. [...]

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August 27, 2024

Are Your Sales Reps Turning Away Customers? 5 Red Flags to Look Out For

The ability to connect with customers is an important skill, especially during outbound sales calls. While every sales rep aspires to close deals, there may be moments when their approach [...]

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August 27, 2024

The Impact of First Call Resolution on Customer Loyalty

Every interaction counts, which is why customers are more likely to stay loyal to companies that make them feel valued and heard. Imagine reaching out for help and having your [...]

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